Brooke Riffell| Jun 15 2026 16:58
Many longtime clients of Mid-States Insurance in Springfield, Missouri eventually relocate to new states for work, family, or retirement. If that’s you, you may be wondering whether we can still help with your Medicare, ACA/Marketplace, life insurance, or supplemental coverage as you settle into your new home. Here’s the quick summary: Mid-States Insurance is proudly based in Springfield and serves the greater Southwest Missouri region locally, but we are also licensed in several additional states—including Oklahoma, Arkansas, Iowa, Texas, Maryland, Colorado, and Indiana—to continue supporting clients who move. If you’ve relocated, just give us a call and we’ll let you know whether service is available where you live today.
Below is a detailed guide to help you understand what changes, what stays the same, and how to stay connected no matter where life takes you.
Your Hometown Insurance Team, Even If You’ve Moved Away
At Mid-States Insurance, we’ve spent more than 30 years helping families, individuals, and retirees across Southwest Missouri navigate their Medicare, health insurance, and life insurance options. While our home base is still right here in Springfield, MO, many of our clients have moved across state lines over the years—and we’ve grown right along with them.
Because of that, we now hold licenses in multiple states, including Oklahoma, Arkansas, Iowa, Texas, Maryland, Colorado, and Indiana. These expanded licensing areas allow us to continue offering guidance to many people who began their insurance journey with us here in Missouri.
As your needs change—especially during a move—you deserve a familiar voice you trust. That’s exactly why we’ve invested in becoming licensed in additional states as our clients have spread out around the country.
If You’re Still in Southwest Missouri, In-Person Visits Are Always Welcome
If you remain in or near Springfield or anywhere across Southwest Missouri, nothing changes at all—you can continue scheduling in-person appointments at our local office on East Republic Road. Whether you’re reviewing Medicare plans, exploring ACA Marketplace options, updating a life insurance policy, or checking in about supplemental coverage, we’re always happy to sit down with you face-to-face.
You can easily learn more about our history and team on our About page, or reach out anytime through our Contact page. If you prefer to set something up directly, you can book a time using our Schedule Appointment
link.
For Clients Who Have Relocated Out of Missouri
If you now live outside Missouri—or you're planning an upcoming move—here’s what to expect.
First, you can absolutely continue calling us to ask questions, review your options, or see what might need updating as your address and eligibility change. Insurance rules vary by state, so the best first step is simply reaching out to confirm whether we are licensed to assist in your new location.
Currently, we are licensed in several states where many former Missouri residents choose to relocate:
- Oklahoma
- Arkansas
- Iowa
- Texas
- Maryland
- Colorado
- Indiana
If you now live in any of these states, we can continue supporting you with Medicare, Marketplace health insurance, life insurance, dental/vision coverage, cancer or hospital indemnity plans, and more—just as we always have.
Moving Soon? Here’s What to Know About Timing
When you’re planning a move, insurance timing matters—especially for Medicare and Marketplace health insurance. Moves often trigger special enrollment windows, including:
- Medicare Special Enrollment Periods (SEPs) when you relocate out of your plan’s service area
- Marketplace Special Enrollment Periods when changing states
- Life insurance updates when moving for a job, marriage, or lifestyle change
If you’re preparing to leave Missouri, let us know as early as possible so we can help you understand what actions (if any) you may need to take and when. That way, you won’t accidentally miss a window or lose coverage during the transition.
If We Aren’t Licensed in Your New State Yet
If you’re moving to a state we’re not currently licensed in, don’t worry—just reach out. Sometimes we can obtain the appropriate license if multiple clients have moved there or if it makes sense to expand our support into that region. Other times, we can offer guidance on what questions to ask when choosing a trustworthy, independent agent in your new community.
The bottom line: we want to help you stay protected and informed, whether that’s directly through us or by helping you understand your next steps.
How Remote Appointments Work for Out-of-State Clients
Many of our relocated clients love the convenience of remote support. Instead of visiting our Springfield office, you can:
- Meet by phone
- Review Medicare or Marketplace options together online
- Ask questions about plan networks, Part D coverage, life insurance needs, or supplemental add-ons
- Discuss enrollment steps from anywhere
Our goal is to make the experience just as personal and supportive as visiting us in person here in Southwest Missouri.
Why So Many Clients Stay With Mid-States Insurance After Moving
Most people stay with us because they want reassurance from someone who understands their needs, their history, and their priorities. They want to work with the same team that guided them through enrollment when they turned 65, helped them compare Part D plans year after year, or walked them through Marketplace subsidy questions. That trust matters—and it doesn’t disappear when someone crosses a state line.
Whether you’re in Springfield, Oklahoma, Arkansas, Iowa, Texas, Maryland, Colorado, Indiana, or somewhere new, you’ll still get the same friendly, relationship-first guidance we’ve offered from the start.
FAQ
Can I keep working with Mid-States Insurance after moving out of Missouri?
Often, yes. As long as we’re licensed in your new state, we can continue supporting you with Medicare, Marketplace, life insurance, and supplemental coverage. Just call to check based on your new address.
Do I need to change my Medicare plan when I move?
In many cases, yes—moves can affect Medicare Advantage and Part D eligibility. Contact us and we’ll help you determine whether a new plan is required in your new location.
Can Mid-States Insurance help me prepare before I move?
Absolutely. It’s often easiest to review your insurance needs before the move so you understand what changes to expect once you arrive.
What if Mid-States isn’t licensed in my new state?
Give us a call anyway. We may be able to obtain a license or provide guidance on what to look for when choosing a new agent.
Can I still meet in person if I return to Springfield to visit?
Definitely. If you’re back in Southwest Missouri, you’re always welcome to stop by the Springfield office for an in-person conversation.
Ready to Check Your Options?
If you’ve moved—or are planning to move—reach out anytime to ask whether Mid-States Insurance can assist you based on your new location. Whether you’re local to Springfield or living several states away, we’re here to help you stay protected and informed.
You can learn more about us on our About page, reach out directly through our Contact page, or set up a time that works for you using our Schedule Appointment link.